Any suggestions how we can fix this?

“X:\Program Files (x86)\Trend Micro\OfficeScan\PCCSRV\Autopcc.cfg” Here I found the values -991334* (no password) and -0442* (silent uninstall).

I just changed the file path of line 6 “strApp = “C:Program FilesTrend MicroOfficeScan Clientntrmv.exe” to strApp = “C:Program Files (x86)Trend MicroOfficeScan Clientntrmv.exe”The CUT tool will be a great tool for short term use. In the case of TrendMicro Officescan 10 this is the following location: “X:\Program Files (x86)\Trend Micro\OfficeScan\PCCSRV\Autopcc.cfg” (where X is de driveletter where it’s installed on.) You just need to change the parameters 1 and 2 in the script.

I keep getting system can not find file.

This is perfect and it works flawlessly.Yes, password was assigned by default.I tried to look at your old main script, this line:I will adjust the post so it’s more clear for future readers that they will have to get the values themselve from the Autopcc.cfg file.When I ran the script it is still bring up a prompt to enter the password. U could try these lines underneath;Dear Marci. Like look for both the folders using If.. I haven’t worked with Trenmicro for a while now so I can’t test it anymore.I do not think it has something to do with Windows 10 it’s depending of the version of OfficeScan or an update of OfficeScan.Thank u for confirming this and glad to be of help.I’ve adjusted the main post with the script which checks if it’s installed on a x86 or x64 architecture. Could you help me?This is the same error which Abdullah is getting. I suggest changing the variable strApp into “C:Program FilesTrend MicroOfficeScan Clientntrmv.exe” in your case to “C:Program FilesClient Server Security Agentntrmv.exe”This find is impressive. When I tried uninstalling the client with “msiexec.exe /x{guid} /qn /norestart” I noticed that the the uninstallation failed. Proceed with the guidelines that are specified below to disable or uninstall Trend Micro Officescan Password Recovery without a password. The wounds remain. Trend Micro Apex One™ protection offers advanced automated threat detection and response against an ever-growing variety of threats, including fileless and ransomware.

In this script I prevented that the installation of the new client would start before the uninstall of the old client is completed. Could you please share with us which changes you have made to the script?‘ wait for X time before checking for running process again.Thank you Marco veeeeeeeeery muuuuuch! ThanksLooking at the screenshot and knowing the script works I can conclude that the script is working fine.

( ” ” ).All in all, for whole process I didn’t need to force users to restart, all worked right after uninstall / install, I just did restart when they logged off at end of the day.‘ Name : UnInstall-TrendMicro.vbsThank you for the confirmation.

I used to run the script through SCCM so I didn’t encounter the issue with UAC. ThanksGreat script, worked a treat for us. I do not know whether I even have an account or the place from where it was bought.